We have built multiple claim systems for insurance companies directly and for corporations with claims to track.
We can literally build anything you need and can tie int any database.
Boston Market is a client with their headquarters based in Colorado.
The restaurant chain had very specific things they wanted to track that were specific to their restaurants and needed a lot of workflow and ensured security.
Client Requirements for Custom Claims System
Track claims for both employees and patrons
Claims consist of Workers Comp, General Liability Property and Auto
Fully secure, contains SSN numbers for employees and that information has to be encrypted
Pull Employee Data from Peoplesoft saving manual entry time and reducing data entry errors
Check on claim creation to see if employee or patron has submitted a claim in the past
Ability to easily share information securely with store managers, claims adjusters and attorneys
Ability to easily search and sort data
Easy to access reports with ability to export to Excel or .csv
Ability to attach photos, Voicemails and other data
Ability to set Follow Up Reminders
Ability to import updates from adjusters and attorneys easily into the claims without manual entry.
Security ensuring only authorized personal can see the claims information restricting certain details down to the field level
Ability for multiple CSRs to work in the claims system at the same time
Web and client based
We were able to meet all their needs and more with a custom solution. The client has able to save millions of dollars in claims over the years by having a system that all their locations tie into. We also host and support the solution so they know they have a trusted developer at their fingertips for any new features or reports they want to add.
We would love to help you build a custom claims system to your exact specifications. In fact, we can build any custom solution. If you have an idea, we can build it.