Custom Claims System for Restaurant Chain with Multiple Locations

Are You Looking for a Custom Claims System

We have built multiple claim systems for insurance companies directly and for corporations with claims to track.

We can literally build anything you need and can tie int any database.

Boston Market is a client with their headquarters based in Colorado.

The restaurant chain had very specific things they wanted to track that were specific to their restaurants and needed a lot of workflow and ensured security.

Client Requirements for Custom Claims System

• Track claims for both employees and patrons
• Claims consist of Workers Comp, General Liability Property and Auto
• Fully secure, contains SSN numbers for employees and that information has to be encrypted
• Pull Employee Data from Peoplesoft saving manual entry time and reducing data entry errors
• Check on claim creation to see if employee or patron has submitted a claim in the past
• Ability to easily share information securely with store managers, claims adjusters and attorneys
• Ability to easily search and sort data
• Easy to access reports with ability to export to Excel or .csv
• Ability to attach photos, Voicemails and other data
• Ability to set Follow Up Reminders
• Ability to import updates from adjusters and attorneys easily into the claims without manual entry.
• Security ensuring only authorized personal can see the claims information restricting certain details down to the field level
• Ability for multiple CSRs to work in the claims system at the same time
• Web and client based

We were able to meet all their needs and more with a custom solution.  The client has able to save millions of dollars in claims over the years by having a system that all their locations tie into.  We also host and support the solution so they know they have a trusted developer at their fingertips for any new features or reports they want to add.

We would love to help you build a custom claims system to your exact specifications.  In fact, we can build any custom solution.  If you have an idea, we can build it.